Sanuj & Namrata – San Mateo

"It’s been a year since we bought our first home with Alana and we are ever so grateful. She is a rockstar agent and a gem of a person and we were lucky to have her as our Realtor. We literally closed the first house we made an offer for, with her. But that was just the start. We wanted a house in a quiet and desirable neighborhood, with a proportionate layout, in a convenient location, with good schools and all that jazz. But we all know that comes with “a price tag” in the bay area. Our criterion was to find a house which needed some work and the one we liked needed quite a bit of it :). Alana provided us an estimate of the renovation costs in a few hours. We have had quite a lot of upgrades done so far. Believe it or not, her numbers are super precise and match up even today. We interviewed contractors for days to find ones we liked and one thing which always matched up were her numbers. It’s not a miracle. She knows her stuff. She has been in the bay area forever and has an amazing network of realtor friends, contractors she has worked with. She is a seasoned professional, who loves her work. The house didn’t have a stove. She got us one and had it put in herself. Even people at the appliance store know her :). Alana cares. She was more like our consultant and we used to speak to her several times every day for close to two months. I don’t remember a single case of her being non – responsive. She was answering my questions about financing during her “Mother’s Day” dinner as we were freaking out. That’s how nice she is. Home buying is a very stressful process for first time buyers like us, with the amount of money involved but we went in knowing exactly what we signed up for. It was possible, only because her. She knows all the stuff a Realtor and a homeowner needs to know about the property buying process and more importantly what lies beyond. Alana is a friend, an amazing Realtor, our consultant and the Managing Partner of Dwell Realtors for a reason. She would always be our agent :). We wish her all the success. She deserves it."